Shelby began her career in hospitality and customer service in 2014 and has since built a strong foundation in spa operations, team leadership, and client care. She received her training in the Greater Toronto Area, working in both boutique spas and large wellness studios.
In addition to her professional work, Shelby has volunteered as a dog trainer/walker at the Oakville/Milton Humane Society and holds over 2 years experience supporting animal welfare.
Shelby is a nature-loving, book/audiobook-devouring, mushroom-spotting kind of gal. She spends most of her free time either exploring trails with her husky, Jack, camera in hand, or curled up reading a book.
As a true Pisces, Shelby is a mixture of intuition, creativity, and deep emotion. She is empathetic to the core, fiercely loyal, and naturally drawn to anything creative.
Amelia is a recent graduate from the University of Western Ontario and is currently working at Zazou as a Marketing Specialist and Analyst. She loves working with people and helping promote and deliver a company’s mission and values.
Amelia is a granola girl through and through and cannot spend a single day inside. She must always be hiking or biking up a mountain, climbing a rock face, or running through flooded woods. When not eating food that can fit in a 5L backpack, she enjoys cooking at home and experimenting with different cuisines. As far as a hyperactive and restless person goes, Amelia is either whizzing around the forest or the kitchen, but can also relax by painting or reading a good crime book.
Amelia is a May Gemini and discovered that hyperactivity and lots of hobbies are a part of the classic Gemini lifestyle (very fitting). She also finds her Gemini behaviour in her curiosity and her search for always wanting to learn more about different topics.
Amelia has always had her hair cut at Zazou and is excited to have joined the team!
Cassidy began as an apprentice at Zazou after completing the Professional Barber Program at Blanche MacDonald. Though she appreciated the creativity and connection the work offered, she ultimately realized it wasn’t the right long-term path for her. This insight led her to explore more opportunities with Zazou, which are more aligned with her evolving interests and goals.
As someone with very long highlighted hair, Cassidy cannot live with La bios Colour Protection Conditioning Fluid, the Structure Repair Hydrating Drops. As for skin care, she swears buy the Hyaluronic toner From La Biosthetique.
Cassidy is a Gemini Sun, Aquarius Moon, and Capricorn rising. She is curious, adaptable, and a little bit silly.
Nik has a knack for creative outlets! Nik teaches contemporary ballet, hip-hop, plays in a rock band, writes poetry, is a certified nail technician, and crochets–if you see any crochet decor at Zazou, that’s Nik! They also have a diploma in filmmaking and have no idea what to do with it.
Some products that Nik can’t live without are Evo’s ‘liquid rollers’ to moisturize and hold curls, and La Biosthetique’s ‘weightless conditioning oil’ for the best-smelling, shiniest hair!
Born at 11:11, blessed by the angels of course, Nik is a textbook December Capricorn. There’s nothing better than planning out every day down to the minute, and checking something off a to-do list. Nik should probably learn how to take a day off.
Emma is a Master Stylist and Salon Manager for our Lonsdale Location. Emma is Suki’s trained with a specialty in precision haircutting. She comes from a line of hairdressers, with her father being one of the top stylists for Suki’s Salons and platform artist for high end established brands in our industry.
Emma is very knowledgeable with colour services and loves crafting looks unique to each of her guests. She especially enjoys providing big blow dries and updo styling. Blonding services and short precision haircuts are her favourite.
Emma has a true passion for the growth and development of her team. By constantly educating herself she truly leads by example. She is a Master Colourist with La Biosthetique colour and has attended various advanced education throughout her career.
Emma’s favourite product is the Texturizing Mousse and Transformer from La Biosthetique. The mousse is really light, buildable volume and both products can be used to create sleek or natural textured looks.
Emma’s star sign is sagittarius. She loves to travel, I’m independent, and outgoing.
“Personalities and lifestyles differ from person to person. It is important to match a haircut to both of these aspects of an individual”
Roxanne began in the industry on Commercial drive in Vancouver where she attended hair school. From there, she has worked in various places throughout the lower mainland, from Whistler to Squamish to Vancouver. With 18 years of experience, she has education from Vidal Sassoon, Aveda, Redken, and La Biosthetique. Roxanne loves to create natural and blended looks that mimic time spent on a long beach vacation. With Hawaii being her favourite place on earth, this makes perfect sense. Her favourite product is the Long Hair Protective Conditioning Fluid every single time. It is the perfect leave in for any hair type.
In her personal life, Roxanne loves to travel and collect music. When not at work or searching through record stores, she will be busy planning the next adventure.
This Virgo/Libra still finds being on the cusp a bit confusing and sees hardworking qualities from the Virgo, but the balance of a Libra.
“My passion is working with people, helping them learn and grow and being the brand ambassador. The opportunities with Zazou have been endless and I’m always looking forward to the next challenge! I believe that everyone can continue to grow. I love reading books and attending seminars both local and abroad to expand my skillset and communicate the Zazou brand to our community in new innovative ways. I love being part of planning and organizing some of the great initiatives Zazou does for education, community, and the environment.”
Janine has been a team member of Zazou for over 13 years. She grew up here. She began as a part time concierge and grew into the Brand & Business Development Lead. All those signs, bus ads, online posts you see? That’s her! She is a graduate from Capilano University’s BBA program with a Major in Marketing and has continued to expand her skillset in Leadership and mentorship during her time at Zazou.
The Teint Natural Foundation is Janine’s go-to makeup product. She loves keeping her skin hydrated with La Capsule Hydratante from La Biosthetique. Janine loves experimenting with different hair colours and the PCC treatment allows her to explore without her hair falling out! You never know what hair colour she’s going to try next. She’s ranged from a deep chocolate brown, auburn, platinum blonde, pink, purple…it goes on. When you work with such a talented team of hairstylists why not have fun!
She loves travelling to new countries and experiencing new cultures. She is married to a wonderful man with the same goals and dreams as herself. Janine’s fun fact is that she’s been part of dance groups such as Army of Sass and Empower where she performs on stage with a group of fabulous, strong and empowering women. She loves sharing good food and drinks with friends and gets super competitive at games nights.
Janine is a Libra. She is a master of compromise, is kind, a lover of beauty, harmony and peace.
“I want to create a style that will work with your daily routine. I want to enhance your favourite features, and make sure you feel good about your hair”
Heather started her post-secondary endeavors at BCIT completing her studies in Marketing Communications. Realizing she needed to fulfill her creative desires, she enrolled in JCI to learn about all things hair. Since starting at Zazou in 2010, Heather’s focus has been on education, as well as the growth of Zazou. There’s been no looking back.
Heather loves creating contemporary cuts and colours that are low maintenance and easy to wear. A staple in Heather’s routine is the Long Hair Protective Conditioning Fluid, and the Sensitive Skin Care line from La Biosthetique.
Heather’s favourite things include good food and travel.
Being a Libra, Heather is best known for her love of diplomacy, fairness, and balance. As well, she appreciates the finer things in life… guilty as charged.
“Hair is so personal and should always be personalized. Have fun with your hair! Be bold, be different…change is fun!”
Bruce began his career with the fire in his heart to one day open his own salon. This dream became a reality in 1992 when Bruce opened his very first three chair salon in Lynn Valley. As his dreams grew, Bruce realized his salon had to as well. This is when he packed up shop and moved across the street to open a new salon with almost twenty chairs! This choice was the beginning of Zazou as we know it today. As a third-generation stylist, hairdressing runs through Bruce’s veins.
Although much of Bruce’s time is now spent managing the salon and bringing the team snacks, he still has a passion for hair – especially short cuts! Bruce swears by energizing shampoo if you are looking to keep your hair full and slow hair loss… not that he needs it.
Bruce loves to work hard and play hair. He constantly feels blessed and fortunate that he has the job of his dreams. The beauty industry is so fun and ever changing and moving. Working with a talented, loving group of people gets Bruce up in the morning.
Libras are known for being balanced and valuing equality. Bruce believes his sign far outweighs the rest.