Book Online 24/7

Online booking is available for highlights, regrowth and solid colour, and haircut appointments only. If you wish to schedule a balayage/ombre, chemical straightening service or hair extensions please give us a call at 604-980-7223 for immediate service or send us an email to Our concierge will respond within 24 hours. 

Please note to  use our online booking system you must provide your credit card information and will be charged $1.50 service fee. This will be deducted from your service total upon payment at Zazou after your service. Credit card information is secure and 100% confidential. 

Upon making an online booking you will receive a phone call within 24 hours to confirm the appointment time and accuracy of booking. When our concierge review your service they may call to schedule at a different time if the appointment requires more time or differs greatly from your recent service history.

24 hours notice is required for rescheduling or cancellation. You may cancel by logging into your online account and go to My Booking History, or email us at, or phone at 604-980-7223. The credit card you provided to book will be automatically charged 50% of your service total if you cancel with under 24 hours cancellation notice or do not arrive for your service with no notice.

Please note: We do our best to begin and finish our services on time, but due to every one of our guests having unique needs, sometimes we do run 10 to 15 minutes ahead or behind schedule. Thank you for your patience and understanding.