Update on ‘New Normal’ Policies


As we are seeing our numbers climb we are tightening up our policies and procedures even more to keep our team and community safe. We are remaining vigilant with our ‘New Normal’ Policies. You can view them by clicking the link here: https://www.zazou.ca/zazou-salon-academy-new-normal-protocols/ 

In addition, our concierge team is now asking the following upon booking appointments within 2 weeks and during confirmation calls:

  1. Will you have travelled outside of Canada in the last 14 days prior to your appointment? By law you are required to quarantine for 14 days upon return. We can schedule you in after your quarantine and you are symptom free.
  2. Have you travelled outside of BC in the last 14 days? If so, you will be asked to do a temperature check upon arrival. We’re mostly concerned about whether or not you have been on a flight. With all the flight updates posted daily we feel the best option is to book you in 2 weeks after your return and we will likely recommend this.
  3. Have you come in contact with someone who has tested positive with COVID-19 in the last 14 days?
  4. Have you been recommended to isolate by Fraser Health in the last 14 days? (We ain’t the place for isolation 😉)

If you answer YES to any of these questions please call to reschedule and thank you in advance for being responsible and understanding!

Our Guest Waiver form includes these questions as well as an extra precaution that is sent prior to your appointment or required to fill in upon arrival.

We know everyone is doing their part to keep their loved ones and others in our community safe. Keep wearing those masks, washing your hands and keeping your bubbles small! #wereinthistogether